Why training and development is key for employee engagement and business growth
Why train and develop employees?
Training should start on the first day of an employee’s journey with a company. Whether one has a day or a week’s induction, the initial rapport that the new employee has with the company they have just joined has long lasting effects on the company and the individual, and plays an important role in employee retention in the long term.
A number of organisations faced with high turnover rates are uncertain of the steps they should take to help increase employee retention. And while there are often many reasons as to why an employee chooses to leave an organisation, many of them can be linked to a lack of training, engagement or opportunities for advancement.
The continuous engagement of an employee with the organisation and vice versa is crucial in the development and growth of an organisation.
Developing one’s employees does not have to all be at a high cost. Simple and practical ways of learning can be used in the form of work shadowing, mentoring, secondments into different departments, job rotation, project work, action learning groups, internal subject matter expert sessions, have skill pioneers, super users and Champions can be used to encourage participation, learning and engagement. More formal training such as Seminars, Apprenticeships and Qualifications can be part of the learning offer to interested employees where the less formal methods are not feasible nor practical.
With the introduction of the Apprenticeship Levy in April 2017, a number of organisations are considering developing their employees by choosing from the wide array of Apprenticeship frameworks and new Apprenticeship standards that are now available right up to degree level. This encourages individuals to ‘Learn while they earn’ which is proving highly popular with both experienced and inexperienced employees.
Organisations and businesses benefit a great deal by developing their employees by:
• Inspiring a sense of loyalty in employees – This is really where up skilling can benefit an organisation. Teaching people new and higher-level skills, which can enable them to take on more responsible tasks and get a higher salary, is one of the biggest incentives to continue working for a particular company. Research has shown that one of the key reasons employees state for undertaking up skilling and development is so that they can continue to work at their current organisation, thus encouraging retention.
• Reducing recruitment costs – Up skilling encourages employees to refer others to fill vacancies within the organisation hence reducing the recruitment costs incurred by engaging agencies and talent search firms.
• Up skilling staff enables them to contribute in a more productive way to the workplace and their job responsibilities.
• Increasing employee retention – Employees are less likely to quit their jobs and possibly seek work with competitors if they realise that there is opportunity for growth and succession within their own organisation. • Encouraging more new candidates to apply to roles advertised as they have heard of the chances of them being up skilled to increase their learning and perform better.
• Developing Managers who are up skilled and confident, leading to more positive relationships with subordinates and peers.
• Happier customer-facing employees are more content with their jobs and this is reflected in the way they deal with customers/clients effectively.
• Creating a happy workforce that attracts more clients due to the positive feedback from employees about the work culture within the organisation.
For an employee, training and development can lead them to:
• Be more efficient at their job role
• Develop skills for the long haul
• Better their performance, leading to better incentives/bonuses/commission
• Better their career prospects
• Boost their confidence
• Be more competitive in the job market
• Be more flexible, if they have a varied skill set
• Be more placeable during restructures and organisational change
“The only thing worse than training your employees and having them leave is not training them and having them stay”. — Henry Ford, Founder, Ford Motor Company.
How many of us agree with Henry Ford? Those that do will see the positive impacts of developing their people.
To find out how Seetec can help develop the skills of your workforce contact us on: http://www.seetec.co.uk/employer/contact