Hiring an Apprentice: An Employer's Perspective
Matt Davis, 19, is a Business Administration Apprentice with Proteus Waterproofing at Rayleigh Weir. At the end of his apprenticeship, he stands to gain an NVQ Level 3 and the possibility of a job offer.
November 2016: I am three months into a year-long job and my primary role is manning the reception. I am really enjoying it. I’m the main point of contact for anyone who either visits the business or rings up.
Some really big customers can walk through the door, so it was really daunting at first. I’ve had to learn all about the best way to communicate with customers and how people like to be spoken to.
I’ve been having monthly appointments with a Seetec member of staff to make sure I am on track with my coursework. That coursework includes subjects such as data protection; manual information systems and negotiations.
University wasn’t for me so I’d definitely recommend this route to a job to my friends. It is a good way to get experience.
What his boss says: Rozalind Richardson is the Office Manager at Proteus Waterproofing, she said: “Matt has been employed as a receptionist with us and he is a very confident young man. He is doing well at interacting with his colleagues at all levels and as a result is well received as part of the team.
“Communication skills really are his strength. He is never intimidated by people on the phone or in person. He is always very punctual and well presented, which is particularly important in the role he was employed to do as he is front of house.”
Would you have another apprentice?
“Yes, Matt is actually our third. The apprenticeship programme is a fantastic opportunity to get new members of staff who are energetic and have good ideas to input to your business. Any organisation going down this route needs to be prepared to give their time to an apprentice – it’s a two-way street.”