Insights Arcus celebrates National Apprenticeship Week 2019
05 March 2019

Arcus celebrates National Apprenticeship Week 2019

Arcus Website Feature

Arcus celebrates National Apprenticeship Week 2019

To celebrate National Apprenticeship Week 2019, leading facilities management company Arcus is partnering with Seetec to showcase the journeys of their fantastic apprentices and welcome brand-new apprentices to the organisation.  

Arcus has a diverse range of apprenticeship programmes designed not only to help young people onto the first stepping stone of their career, but also to build a future workforce with the skills required to succeed in the industry.

Last week Arcus welcomed six new customer service apprentices to the organisation. The new apprentices join the other 46 who are currently registered on Arcus programmes.

Arcus boasts a culture of continuous improvement and striving for better, which is reflected in all their apprenticeships and training programmes.

They offer apprenticeships in all their core technical disciplines, including refrigeration, building services (mechanical and engineering) and property maintenance.

As well as technical apprenticeships, Arcus offers customer service apprenticeships aimed at helpdesk colleagues and also apprenticeships to support managers in their early career.

Katie Fishwick, Customer Service Practitioner apprentice at Arcus said: “I joined Arcus in April 2018. I made the decision that an apprenticeship was something I wanted to do as Sixth Form wasn’t working for me. When I started my apprenticeship, I was unsure how it all worked but this was clearly explained to me during my interview.

“On my first day I was a little nervous as this was my first full-time job, but everyone at Arcus was very welcoming and this made moving into the working environment very easy.

“From here I continued my training, learning something new each day. Being paired with a colleague who was well experienced in the job meant that I was able to experience first-hand what the role entailed and ask any questions I had. Since joining the company I’ve attended a number of apprenticeship workshops which I’ve thoroughly enjoyed. They’ve allowed me to learn and further my knowledge in my area.

“During my time so far at Arcus I have progressed from the helpdesk and I’ve utilised my knowledge and experience and I’m now a member of the Proactive team. I really enjoyed my apprenticeship and I’m looking forward to fulfilling my full potential at Arcus.”

Erin Morgan, Customer Assurance Agent apprentice at Arcus added: “Through my Arcus experience so far, I am so happy I chose to do the apprenticeship. When finishing school, I thought it meant I didn’t need to learn anything new and that whatever grades I left school with would map out the rest of my life. I was completely wrong; this qualification has taught me that learning on the job and working towards something brings lots of future opportunity. I am nearly at the end of my apprenticeship and I’ve had such an amazing experience.”

Michael Ridgett, Learning and Communications Director explains: “We’re very proud of our apprenticeship offering at Arcus and National Apprenticeship Week is a great opportunity to celebrate our apprentices and the value they bring to the organisation.

“We partner with some of the country’s leading providers, colleges and training centres, such as Seetec, IWFM and Eastleigh College, to ensure our apprentices receive class-leading training. We also supplement our apprenticeship training programme with a bespoke curriculum delivered from our own dedicated training facilities in Essex and the Midlands. Our apprenticeship programmes are opened each year to both internal and external applicants, please visit our website to find out more.”

Lauren Webb Head of Strategic Partnerships & Employer Solutions at Seetec, added: "It's been a great journey working with Arcus - the company has really been able to embrace opportunities following on from the apprenticeship levy.

“It's great to see them not only welcome new apprentices, but also invest the time in their current colleagues as well. Having worked with them closely over the last 12 months, we envisage a strong partnership going from strength to strength in the future."

For more information on our employer services, contact a member of our team today. To learn more about National Apprenticeship Week, follow #NAW2019.