Operations / Departmental Manager

Leadership | Level 5


18-30 months

Programme overview:

Designed for individuals with responsibility for managing teams and/or projects, you’ll develop the skills you need to achieve operational or departmental goals and objectives.

Key responsibilities could include coaching and mentoring, creating and delivering operational plans, managing change and finance or resource management. You’ll develop a broad skillset that can be applied across a range of roles and industry sectors.

Roles this programme is suited to:

  • Operations manager
  • Regional manager
  • Divisional manager
  • Department manager
  • Other specialist manager roles

Key learning outcomes:

  • Strategic planning
  • Leading and managing others
  • Partner, supplier and stakeholder management
  • Negotiation and conflict management
  • Budgeting and finance
  • Decision making

Professional recognition and certification:

There are no mandatory qualifications for this programme, although some employers may embed the Institute of Leadership and Management (ILM) level 5 Diploma in Principles of Leadership and Management.

You’ll be eligible to register as a full member of the Chartered Management Institute (CMI) or Institute of Leadership and Management (ILM) when you successfully complete the programme.

You’ll also be able to apply for Chartered Manager status through the CMI once you have three years of management experience.


If your company is already working with Seetec please speak to your HR or line manager about how to join the programme. Otherwise you can leave your details below and we’ll be in touch.

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Accreditations & Certificates

Disability Confident
ISO 14001
Ofsted Good