Develop the knowledge and technical competence needed to set people up on IT systems and provide support as required, rectifying issues to maintain productivity and ensuring organisations run smoothly.
You’ll help internal and external customers to be productive when using technology to do their own jobs, by using tools to problem solve and trouble shoot non-routine problems.
This programme includes mandatory qualifications. You’ll be expected to achieve one knowledge module or vendor / professional qualification from each of the following five sections:
On completion you’ll be eligible for entry onto the Register of IT Technicians with BCS, the Chartered Institute for IT, who can support your ongoing career development.