Sophie
Stepping up to success
Sophie Mansell, 22, had been out of work for almost two years when she heard about Seetec’s customer service traineeship programme. She’d had no luck finding a job in this time and was keen to add recent work experience to her CV. The 10-week traineeship included a work placement as well as the chance to gain a valuable qualification in customer service, and Sophie saw this as an opportunity to get her foot in the door within the retail or hospitality industries.