If you love working with people and have great communication skills then you’ll be well suited to a career in customer service. Whatever your chosen industry you’ll need to develop commercial awareness and excellent product knowledge.
Do you have a positive and helpful attitude? Can you get along with a wide range of customers? Opportunities in retail are diverse, and if you love what you sell your customers are likely to want to buy from you…
Call Centre Operator
Love to talk? If you have a clear and friendly telephone manner you’ll be perfect for this role. Your day-to-day duties could involve responding to order enquiries, offering advice about products and services and updating customer records on databases.
It’s entirely possible to shop for a living! If you have a flair for imaginative styling and the confidence to select products and services for a variety of customers – including VIP'S - then why not consider a career as a personal shopper?
If you have a passion for travel you might want to use your knowledge and creativity to help customers plan adventures of their own. You’ll need excellent organisational skills and heaps of enthusiasm!
Customer Service Manager
Are you a problem-solver? Can you keep your cool and motivate others to do the same? With strong communication and management skills you’ll lead a team of customer services staff to ensure customer needs and expectations are satisfied.
Airline Cabin Crew
Imagine being paid to travel the world… Working for an airline your primary responsibility will be to ensure the safety and comfort of the passengers on board – and you’ll have the opportunity to broaden your own horizons at the same time.